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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Annette Hodges

June 10, 2026

5  out of  5
rating by Annette Hodges
"It is very difficult to write a short review on State Farm agent Scott Kibler. I came to Scott in 2021 by way of my brother who has been with Scott for many years. Scott’s friendly personality and sense of caring for people sold me within minutes. I knew he was going to be the right agent for me. Scott takes time every year to go over my policies so I have the best coverage for my needs. I appreciate how he explains the policies in detail, so I understand my full coverage, and I never feel rushed. If you’re looking for an agent who is very knowledgeable, truly care’s about your needs and will take the time to find the best cost efficient coverage for you, Scott is your guy. I was recently in a car accident (not at fault of mine) that ended in a total loss of my vehicle. I tell you this company handled my situation from within minutes of the accident to the very end with first class treatment. Every person that worked through my claim at State Farm was friendly. As the slogan says “like a good neighbor State Farm is there”. I really was treated like a good friend and they really were there for me. So, if you’re looking for insurance, not only car insurance please give Scott Kibler a call. I highly recommend him and you will not be disappointed."
We responded:
"Annette... Wow! I really appreciate you taking time out of your busy schedule to provide us with this feedback. You are so appreciated by our office. As always, do not hesitate to reach out if you have any questions or need us for your insurance needs. Thank you! Scott"
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Josh Platt

June 4, 2026

5  out of  5
rating by Josh Platt
"Super kind and friendly people here! They got me all the information I needed and even helped walk me through all my questions with care. Very easy to work with!"
We responded:
"Thanks Josh! We really appreciate the feedback. Please do not hesitate to reach out if ever need anything on your insurance. Scott Kibler"
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Patricia Patten

June 4, 2026

5  out of  5
rating by Patricia Patten
"They were excellent to work with, available when an issue arose and was taken care of in a timely manner! Staff is very pleasant."
We responded:
"Thank you for taking the time to leave such a great review, Patricia. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Sophie Rice

June 3, 2026

5  out of  5
rating by Sophie Rice
"I have had both car and renter’s insurance for at least 20 years or more in Grand Rapids and Indiana. Today I also got a small life insurance policy through the Scott Kibler Agecy in Kalamazoo. This has been my best experience yet. They handled a couple of vehicle claims since coming to this area 3 years ago. Scott Kibler was so willing and able to answer all my questions and concerns regarding my recent life insurance policy addition. And all of his agents and even the women at the door scheduling apointments or helping me get through the claims process a couple of times, that I know I can count on everyone there to attend to any questions or needs I may have in the future. Sophie"
We responded:
"Sophie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Scott Kibler’s Team—we are always here to help!"
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Alecia Pollard

June 2, 2026

5  out of  5
rating by Alecia Pollard
"I became a client after my former agent retired. I have been nothing but please with the service I have received since! Great transition experience as well!!"
We responded:
"Alecia, thank you for your excellent review. We strive to provide the best service possible and look forward to serving you in the future. Scott Kibler"
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Stan Bowers

May 23, 2026

5  out of  5
rating by Stan Bowers
"Just changed State Farm agents. Scott wanted to meet right away to get acquainted. First impression, I am more than pleased with my decision to move to Scott from my previous agent. Scott is much more pro active in reviewing my policies with me and will do so in the future to make sure I have the coverages the meet my needs. These things never happened with my previous State Farm agent. I would highly recommend Scott Kibler as your State Farm agent."
We responded:
"Stan, I really appreciate your kind words and look forward to assisting you in your insurance needs. We are here to help! Please give us a call at any time. Scott Kibler"
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Stephanie Cain

May 22, 2026

5  out of  5
rating by Stephanie Cain
"I’ve had an amazing experience with Scott Kibbler State Farm. Their team answers the phone fast every single time, which already sets them apart. When I had an issue at my home that needed immediate attention, their support was quick, clear, and genuinely helpful. They also set me up with great coverage for my camper, and I feel fully protected. Highly recommend this office."
We responded:
"Stephanie, thank you for taking the time to provide feedback to the public about your experience with my office. We really appreciate your business and look forward to helping in the future. Your loyalty to my office and State Farm is so appreciated. Scott Kibler"
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G East

May 6, 2026

5  out of  5
rating by G East
"Very helpful and attentive to my questions. Caroline is efficient and was able to help me with my questions. M"
We responded:
"We really appreciate your business and taking the time to provide us with your feedback! Carolyn is great asset to the team! Scott Kibler"
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Angie Smith

May 1, 2026

5  out of  5
rating by Angie Smith
"My husband and I have been with Scott Kibler, State Farm, for many years. In times of need, we were never disappointed. Scott has pulled through for us. His staff is very helpful and always willing to help. I feel like I am talking to a friend, especially with Carolyn Corio! She's great! I am highly satisfied with State Farm!"
We responded:
"Thanks for the positive feedback and encouraging words! Your business is appreciated. Please call us any time. We look forward to assisting you. Scott Kibler"
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Bernice Watson

April 29, 2026

5  out of  5
rating by Bernice Watson
"I'm very pleased with the services I have received over the past 25+ years."
We responded:
"Bernice, you are so appreciated here at our office! Your loyalty to me and State Farm does not go unnoticed. Thank you for your business. Scott Kibler"
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Kerry Penley

April 29, 2026

5  out of  5
rating by Kerry Penley
"I love State Farm and the people at Scott Kibbler’s office are friendly, courteous and go above and beyond."
We responded:
"Thank you for the kind words and positive feedback. This helps us to make sure that we are on track for always taking the best care of our customers! Scott Kibler"
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Faith Rogers

April 20, 2026

5  out of  5
rating by Faith Rogers
"They are really great people who understands and will work with you"
We responded:
"Thank you for the positive feedback! We really appreciate it. Scott Kibler"
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Jim Davis

April 13, 2026

5  out of  5
rating by Jim Davis
"Great service, wonderful customer experiences !! Scott, Caroline, and the complete staff, are conscientous, personable, and professional !!"
We responded:
"Jim, we really appreciate your business and the 5 Star Google review. Scott Kibler"
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Tara Wehrmeister

April 9, 2026

5  out of  5
rating by Tara Wehrmeister
"I’ve been insured through State Farm-Scott Kibler’s office for most of my adult life. I’ve stayed because the customer service of his team is unmatched. Carolyn and Scott have so cheerfully met my ever changing insurance needs through the years."
We responded:
"Tara, thank you so much for your feedback. You are so appreciated by our office. Let us know if you ever need anything! Thanks again! Scott Kibler"
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Rima Myers

March 23, 2026

5  out of  5
rating by Rima Myers
"Easy to deal with. Prompt responses. Friendly service."
We responded:
"Thank you, Rima! It is our pleasure to serve you. Scott Kibler"
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Mindy Raby

March 20, 2026

5  out of  5
rating by Mindy Raby
"Scott and his team are very knowledgeable and friendly. They take the time to help you. Highly recommend."
We responded:
"Mindy, thank you for the 5 star review. We really appreciate your business and look forward to serving your family in the future. Scott Kibler"
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Janice Tamminga

March 17, 2026

5  out of  5
rating by Janice Tamminga
"These people are awesome! They always remember me and take care of what ever I need!"
We responded:
"Thank you so much for the review, Janice! We really appreciate it. Your business is appreciated. Please let us know if you need anything! Scott Kibler"
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Kathleen Easter

March 10, 2026

5  out of  5
rating by Kathleen Easter
"Scott has been a Wonderful Agent his employees are very helpful also ! I was in a Car Accident in December and I had never used Towing before I called they walked me through everything I needed to do it was so helpful since I’m Internet unfriendly !"
We responded:
"Kathleen, thank you so much for your 5 star review. We really appreciate it. Please let us know if you ever need anything. Scott Kibler"
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Johnny on the spot

March 6, 2026

5  out of  5
rating by Johnny on the spot
"Amazing over the phone helping you out through every possible charge and explanation on everything wouldn’t use anyone els"
We responded:
"Thank you for taking time out of your busy schedule to provide feedback about our office. We really appreciate your business! Scott Kibler"
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Sam McNally

March 5, 2026

5  out of  5
rating by Sam McNally
"I’ve been with Scott Kiblers office over 10 years and have never had a problem with there services!! Awesome people, fast, and respectful. You are in great hands with them!!"
We responded:
"Sam, thank you for so much for the 5 Star review. We really appreciate it. Please let us know if you need anything. We are here for you! Scott Kibler"
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Shawn Lombardi

March 4, 2026

5  out of  5
rating by Shawn Lombardi
"I get great service. Insurance on 2 vehicles. Great prices."
We responded:
"Thanks Shawn! We really appreciate your business. Scott"
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Crystal Rose Scott

February 26, 2026

5  out of  5
rating by Crystal Rose Scott
"Very polite. Quick to respond to questions. Pleasant to work with, always."
We responded:
"Crystal, thank you for the positive review of our agency. We are so glad that you are satisfied and always strive to be better. Please let us know if you need anything along the way! Scott Kibler"
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lindsey luma

February 25, 2026

5  out of  5
rating by lindsey luma
"We have been with Scott’s office for years and the customer service is top notch. Very responsive"
We responded:
"Lindsey, thank you for taking the time to review our office! We really appreciate your business and feedback. It is our pleasure to serve your family's insurance needs. Scott "
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Vickie Hartman

February 21, 2026

5  out of  5
rating by Vickie Hartman
"I have always gotten excellent service with everyone who works at this office. If I have a question on anything they get back with me."
We responded:
"Thank you so much for the 5 Star review, Vickie! We really appreciate your business and look forward to serving you in the future. Your loyalty to our agency has not gone unnoticed. Thanks again! Scott Kibler"
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Tonia Hendricks

February 20, 2026

5  out of  5
rating by Tonia Hendricks
"Jeff was very friendly he was able to get me all the discounts possible to save me as much money as possible I love State Farm Scott Kibler’s office everyone is always so nice and helpful there."
We responded:
"Tonia, thank you for the kind and thoughtful feedback. Jeff is such a great resource and team member. We really appreciate you. Please do not hesitate to reach out to us any time! Scott Kibler"