State Farm® Insurance Agent Scott Kibler
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Val Palmer
November 8, 2026
5
out of
5
rating by Val Palmer
"I have been and customer with Scott Kibler for almost 5 years. Scott and his staff give excellent Customer Service. They are AWESOME! I would recommend Scott to my family members and friends."
We responded:
"Hello, Val! You make us feel so appreciated with your excellent review. We definitely appreciate you and your business. Please let us know if you have any questions or need anything. Scott Kibler - State Farm Insurance Agent"
Annmarie Baker
November 6, 2026
5
out of
5
rating by Annmarie Baker
"I changed insurance companies after years with Scott Kibler’s office, it didn’t take long before I was switching back. Love State Farm and everyone there. Especially Carolyn!!! 😊💕"
We responded:
"Thank you so much for the review. Your positive feedback is appreciated. Your comment about Carolyn is spot on. She is loved by everyone here at the office too. Scott Kibler - State Farm Agent"
Dale Thieme
November 4, 2026
5
out of
5
rating by Dale Thieme
"A friendly and professional staff, always answering any questions I have with clarity."
We responded:
"Thank you for the 5 Star review. Please let us know if you have any questions along the way. We are here to assist you in your insurance needs. Scott Kibler - State Farm Insurance Agent"
B
November 2, 2026
4
out of
5
rating by B
"I’ve been a customer of Scott since I was 16, and I’ve genuinely loved the service I received there in the past. Unfortunately, my recent experiences have been disappointing.
However, Scott called and cleared things up and was very respectful. It was very nice to talk to him and get things cleared up. I’m glad his Company is willing to grow and apologize on their behalf as am I
Once again, Caroline is amazing and has amazing customer service! props to her:)"
We responded:
"I am so glad that we had a chance to talk about your situation today. I do appreciate your feedback as it will only make us better in the end.
Please do not hesitate to reach out to me if you have any additional questions. Sincerely, Scott Kibler - State Farm Agent"
Cheryl Sayers
November 2, 2026
5
out of
5
rating by Cheryl Sayers
"Jeff is an awesome agent! So glad he handles my insurance."
We responded:
"Thank you, Cheryl for the positive feedback! Yes, you are correct... Jeff is a great team member that will always be here for you with your best interest at heart! Scott Kibler - State Farm Agent"
Rick Besemer
October 29, 2026
5
out of
5
rating by Rick Besemer
"Awesome experience on all cylinders!"
We responded:
"Rick, thank you for your feedback. It means a lot to us! We are so glad that you feel like your experience was awesome. Isaac does such a great job and will always be there for you. Scott Kibler - State Farm Insurance Agent"
Alandra Littke
October 27, 2026
5
out of
5
rating by Alandra Littke
"I have nothing but positive words to say about Scott and his team! They have gone above and beyond to make sure everything was taken care of. Any time I had a question or need help, they made sure the process was easy and stress free."
We responded:
"Thank you so much for the kind words. Our team is always ready to help in your time of need. Scott Kibler - State Farm Insurance"
Debbie Franks
October 26, 2026
5
out of
5
rating by Debbie Franks
"No hard sale. Helped me lower my rates."
We responded:
"Debbie, thank you for the 5 Star review. It means a lot to us to know that our customers are being taken care of! We appreciate you!
Scott Kibler - State Farm Agent Gull Rd, Kalamazoo"
Diana McDonald
October 23, 2026
5
out of
5
rating by Diana McDonald
"Thank you for your help with switching my policy over to State Farm! You made the transition so easy and I’m already sharing my experience with people and making referrals!"
We responded:
"Thank you for joining us here at Scott Kibler State Farm. We really appreciate your business and strive to always be here for you in time of need. Thanks! Scott Kibler"
Tom D.
October 23, 2026
5
out of
5
rating by Tom D.
"This group is awesome, they walked me through all the forms and got me out of there to catch my next appointment."
We responded:
"Thank you very much for your positive feedback, Tom! Jeff and the rest of the team do a great job of taking care of our customers. Scott Kibler"
Dawn Daly
October 23, 2026
5
out of
5
rating by Dawn Daly
"Everyone is always so Helpful."
We responded:
"Thanks, Dawn! We really appreciate your business with us. Scott Kibler - State Farm Agent Kalamazoo, MI"
Virginia Apple
October 20, 2026
5
out of
5
rating by Virginia Apple
"Jeff reached out to see if I could get a better rate on my auto and home insurance and saved me quite a bit of money! Thank you"
We responded:
"Thank you for the 5 Star review. Jeff always strives to the best for our customers. Scott Kibler - State Farm Insurance Agency"
Mindy Harding
October 19, 2026
5
out of
5
rating by Mindy Harding
"I have been a customer for many years and have always had the best customer service from this office."
We responded:
"We really appreciate your business and feedback. We are always here to serve you in the best way possible. Scott Kibler - State Farm Insurance Agency"
Shari McKeever
October 17, 2026
5
out of
5
rating by Shari McKeever
"Jeff was very helpful with a quote and the transition from another provider."
We responded:
"Thank you very much for taking the time to provide us with your feedback. I am so glad that you were satisfied with your experience. Jeff is a great asset to the team! Scott Kibler - State Farm Insurance Agent"
Ekimbrea Couvillion
October 15, 2026
5
out of
5
rating by Ekimbrea Couvillion
"Great team of people to work with. Over 20 years of service."
We responded:
"Ekimbrea, it has been our pleasure in serving you for over 20 years! Thank you for taking time to provide us with your feedback. The 5 Star Google Review not only is what we strive to provide, but most importantly, it shows us that we are taking care of you in the way that you deserve. We look forward to the serving you in the future. Thanks, again! Scott Kibler - State Farm Agent"
Baen
October 15, 2026
5
out of
5
rating by Baen
"When it comes to insurance companies, it can feel a little cookie cutter in nature.. I felt a little better here! After totaling a car, the process of the claim and shifting insurance to a new car was unexpectedly easy! They stayed in contact with me and replied promptly to.any questions or concerns I had. Im sticking with em!"
We responded:
"Thank you for the review. We do pride ourselves on serving your insurance needs and doing it with excellence. I'm really glad that your claim went well and the transaction of the car change went well too. Scott Kibler - State Farm Agent"
Tristan Hernandez
October 14, 2026
5
out of
5
rating by Tristan Hernandez
"Great Customer Service + Experience!"
We responded:
"Thank you for the wonderful review. Please let us know if you have any questions or need anything in the future. Scott Kibler - State Farm Agent"
Ashlee Bowling
October 12, 2026
5
out of
5
rating by Ashlee Bowling
"Isaac did a fantastic job explaining everything and helping us get the best coverage for our needs"
We responded:
"Ashlee, I'm so happy to hear that Isaac was able to assist you with your insurance needs. He is a great asset to our team. We look forward to helping you here at Scott Kibler, State Farm Insurance on Gull Road in Kalamazoo! Thank you! Scott Kibler"
Pat Riot
October 7, 2026
5
out of
5
rating by Pat Riot
"My policy is through the Kalamazoo MI office. Every inquiry and conversation I've had with the agents has been courteous, friendly, and informative. The cost of the policy is competitive for my coverage. I especially appreciate the option for monthly payments to support my budget. This year they are giving clients a rebate to show appreciation fir being a part of their successful year. I would recommend them as a solid, reliable insurance company."
We responded:
"Thank you so much for the positive feedback. We are so glad that you are satisfied with our service and options for your insurance. Please always let us know how we can continue to improve our business. Thanks again! Scott Kibler - State Farm Agent"
Ben White
October 2, 2026
5
out of
5
rating by Ben White
"I had the pleasure of working with Isaac. He is very friendly and extremely helpful. He made sure I got into the price range I wanted without sacrificing much coverage. Any question that I had he sufficiently answered and if he didn’t have the answer, he made sure he found the answer for me."
We responded:
"Thank you for the 5 Star Google review. Isaac is a great asset to the team and always is out for best interest. Scott Kibler, State Farm Agent"
William Jordan
October 2, 2026
5
out of
5
rating by William Jordan
"Excellent service and rates for several decades, just added Africa Twin for low price to my Auto, dirtbike, renters insurance, and injury coverage."
We responded:
"We really appreciate you taking time out of your busy schedule to write a positive review. Please do not hesitate to reach out any time. We are ready to serve your insurance needs! Scott Kibler - State Farm Agent"
Ruth Froning
October 1, 2026
5
out of
5
rating by Ruth Froning
"The person that helped me explained everything to me so I could understand stand . He was pleasant to talk to I would recommend state farm on gull rd michigan Kalamazoo to everyone."
We responded:
"Ruth, thank you! Isaac is always here for you. I'm really glad that you were satisfied with the service that you received. We look forward to serving you in the future. Scott Kibler - State Farm Agent"
Zax Knight
September 22, 2026
5
out of
5
rating by Zax Knight
"Awesome customer service and suoer nice staff 🙌🙌🙌"
We responded:
"Thank you, Zax! We really appreciate your feedback about our insurance office here in Kalamazoo! Please let us know if you need anything. Scott Kibler - State Farm Agent"
MARY MACKEY
September 14, 2026
5
out of
5
rating by MARY MACKEY
"I have been with State Farm for many, many years and have been very happy with them. Scott and Carolyn are always there to help with any questions I have and I would recommend them"
We responded:
"Thank you for the outstanding 5 Star review. We really appreciate your business and taking the time out of your day to leave us a review. Please always let us know if you need anything! Scott Kibler"
Amber Dunn
September 11, 2026
5
out of
5
rating by Amber Dunn
"Always there to help no matter what."
We responded:
"Thank you, Amber for the review! Yes, we are happy to help you any time. We really appreciate your business. Scott Kibler"