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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janice Tamminga

March 17, 2026

5  out of  5
rating by Janice Tamminga
"These people are awesome! They always remember me and take care of what ever I need!"
We responded:
"Thank you so much for the review, Janice! We really appreciate it. Your business is appreciated. Please let us know if you need anything! Scott Kibler"
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Kathleen Easter

March 10, 2026

5  out of  5
rating by Kathleen Easter
"Scott has been a Wonderful Agent his employees are very helpful also ! I was in a Car Accident in December and I had never used Towing before I called they walked me through everything I needed to do it was so helpful since I’m Internet unfriendly !"
We responded:
"Kathleen, thank you so much for your 5 star review. We really appreciate it. Please let us know if you ever need anything. Scott Kibler"
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Johnny on the spot

March 6, 2026

5  out of  5
rating by Johnny on the spot
"Amazing over the phone helping you out through every possible charge and explanation on everything wouldn’t use anyone els"
We responded:
"Thank you for taking time out of your busy schedule to provide feedback about our office. We really appreciate your business! Scott Kibler"
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Sam McNally

March 5, 2026

5  out of  5
rating by Sam McNally
"I’ve been with Scott Kiblers office over 10 years and have never had a problem with there services!! Awesome people, fast, and respectful. You are in great hands with them!!"
We responded:
"Sam, thank you for so much for the 5 Star review. We really appreciate it. Please let us know if you need anything. We are here for you! Scott Kibler"
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Shawn Lombardi

March 4, 2026

5  out of  5
rating by Shawn Lombardi
"I get great service. Insurance on 2 vehicles. Great prices."
We responded:
"Thanks Shawn! We really appreciate your business. Scott"
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Crystal Rose Scott

February 26, 2026

5  out of  5
rating by Crystal Rose Scott
"Very polite. Quick to respond to questions. Pleasant to work with, always."
We responded:
"Crystal, thank you for the positive review of our agency. We are so glad that you are satisfied and always strive to be better. Please let us know if you need anything along the way! Scott Kibler"
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lindsey luma

February 25, 2026

5  out of  5
rating by lindsey luma
"We have been with Scott’s office for years and the customer service is top notch. Very responsive"
We responded:
"Lindsey, thank you for taking the time to review our office! We really appreciate your business and feedback. It is our pleasure to serve your family's insurance needs. Scott "
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Vickie Hartman

February 21, 2026

5  out of  5
rating by Vickie Hartman
"I have always gotten excellent service with everyone who works at this office. If I have a question on anything they get back with me."
We responded:
"Thank you so much for the 5 Star review, Vickie! We really appreciate your business and look forward to serving you in the future. Your loyalty to our agency has not gone unnoticed. Thanks again! Scott Kibler"
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Tonia Hendricks

February 20, 2026

5  out of  5
rating by Tonia Hendricks
"Jeff was very friendly he was able to get me all the discounts possible to save me as much money as possible I love State Farm Scott Kibler’s office everyone is always so nice and helpful there."
We responded:
"Tonia, thank you for the kind and thoughtful feedback. Jeff is such a great resource and team member. We really appreciate you. Please do not hesitate to reach out to us any time! Scott Kibler"
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Briz

February 20, 2026

5  out of  5
rating by Briz
"I've been with Scott and team for nearly 20 years. They always make everything easy and painless. I highly recommend them to anyone in the area"
We responded:
"Thank you so much for your continued loyalty to our agency. We know that you have a choice to make when it comes to your insurance needs. We certainly appreciate your business! Scott Kibler"
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Carmeisa Hubbard

February 18, 2026

5  out of  5
rating by Carmeisa Hubbard
"State Farm Scott Kibler office has been more than just an insurance company for myself and family. Very trustworthy, honest, reliable friendly services from within. They have helped me cover my most precious assets over the last 10yrs from life, auto and homeowner insurance with great prices. Thanks to the whole team. Sincerely, Carmeisa"
We responded:
"Carmeisa, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you. Scott Kibler"
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Darren Langford

February 18, 2026

5  out of  5
rating by Darren Langford
"Scott Kibler has been my insurance representative for many years now and they have always done a great job. The staff has always been helpful and friendly. I recently had my car totaled and they made the process of handling policy items a breeze and took very good care of me."
We responded:
"Darren, first of all thank you for your review of our agency! We are really glad of your positive experience when you needed us most. We always pride ourselves in doing our best job with our customers. Thank you! Scott Kibler"
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Van Lynn

February 17, 2026

5  out of  5
rating by Van Lynn
"My experience at this company has been positive. They respond expeditiously and provide the answers I need. Thank You for your service."
We responded:
"Thank you so much for the positive feedback. We really appreciate it. Scott Kibler"
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Lynda Markus

February 11, 2026

5  out of  5
rating by Lynda Markus
"I always get the best Customer Service when calling Scott's office. I always get a call back within a few minutes. Scott and staff are always very friendly and knowledgeable when addressing our insurance needs. We have multiple auto and home insurance with State Farm."
We responded:
"Thank you, Lynda for the 5 Star review. We really appreciate your business! Scott Kibler"
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Kari Deeds

February 5, 2026

5  out of  5
rating by Kari Deeds
"The staff at state farm with Scott Kibler's office have always been so helpful, respectful, professionally, and are out to help you however they can. 10/10 recommend 👌."
We responded:
"Kari, thank you for the positive review. We really appreciate you! Scott Kibler"
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lydia bittner

January 30, 2026

5  out of  5
rating by lydia bittner
"Everyone friendly and informative"
We responded:
"Thank you for the 5-star review! We really appreciate your business and feedback. Scott Kibler"
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Cynthia Duncan

January 30, 2026

5  out of  5
rating by Cynthia Duncan
"State Farm Scott Kibler’s office always goes the extra mile. For the last ten years they have truly been a great neighbor, always keeping me informed and updated making me feel like family!"
We responded:
"Thank you so much for the positive review! We really appreciate you. Scott Kibler"
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Diane Noble

January 13, 2026

5  out of  5
rating by Diane Noble
"Scott Kibler and State Farm have been wonderful to work with. I have used them for my auto insurance needs for a few years now and have nothing but praise. Whatever I have needed help with they have been right there to assist me. Carolyn the office manager is a real doll. Both her and Scott go out of their way to make sure that they take care of me and my insurance needs. They do an incredible,excellent job and are so pleasant while doing it. I came here from NC, and I am so grateful that I found the Scott Kibler State Farm Insurance group on Gull road in Kalamazoo,Michigan. Thank you Scott and Carolyn you are the best."
We responded:
"Diane, we really appreciate your business and wonderful feedback. It really makes our day when we feel like we make a difference. Carolyn is a great asset to the team and is always willing to help. Thank you for the 5-star review. Scott Kibler"
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Brad Reinholt

January 13, 2026

5  out of  5
rating by Brad Reinholt
"Scott educated us on what our plan covered, where we were under covered, where we could get savings, and at the end got us more protection for the same cost. Very helpful experience and Scott was there at every step."
We responded:
"Brad, thank you for the positive feedback. We really appreciate your business and trust in our agency. Scott Kibler"
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Joette Hofer

January 8, 2026

5  out of  5
rating by Joette Hofer
"Car insurance "This is an excellent agency“"
We responded:
"Thanks so much for the review! We really appreciate your business. Scott Kibler"
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Lairy Kroepel

January 8, 2026

5  out of  5
rating by Lairy Kroepel
"I popped into their office today to take care of some semi annual requirements by the state of Michigan concerning medical insurance on my auto policies. Carolyn, the receptionist/office manager took care of my needs in a very professional and friendly way."
We responded:
"Thank you for the 5-star review! We really appreciate your business. Carolyn is great asset to our team. Please let us know how we can serve you in the future. Scott Kibler"
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Christopher Akers

January 7, 2026

5  out of  5
rating by Christopher Akers
"I've been using Scott and his crew for almost 20yrs now. I have multiple vehicles, and life insurance through this office. They have taken care of any claims I've had with care for me and my family. I highly recommend them! I refused to change agents even after I moved far away because I genuinely trust them to take care of me. Thanks Scott and team for your years of commitment to my protection!"
We responded:
"Chris, thank you for the kind words. We really appreciate your loyalty for so many years and look forward to serving you as your chosen insurance agency. Scott Kibler"
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John Wobma

January 4, 2026

5  out of  5
rating by John Wobma
"This is an excellent agency all around!"
We responded:
"John, thank you for your 5-star review. We really appreciate your business and taking the time to provide your feedback. Scott Kibler"
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Debra Haycook

December 31, 2025

5  out of  5
rating by Debra Haycook
"Carolyn at Scott Kiblers-State Farm office is always so helpful and can answer all my questions!! This is a great insurance company!"
We responded:
"Thank you for the positive feedback. We really appreciate you taking the time to provide the information. Scott Kibler"
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Matt Brown

December 18, 2025

5  out of  5
rating by Matt Brown
"I have been with state farm for over ten years they treated respect there prices on insurance is reasonable, when I needed to do a claim they were right on it didnt wait the office people there treat you good and they do a great job getting all the discounts they can get for you"
We responded:
"Matt, thank you for your dedication to the Scott Kibler Agency and to State Farm. We really appreciate you! Also, than you for the 5-star review. Scott Kibler"