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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lydia bittner

January 30, 2026

5  out of  5
rating by lydia bittner
"Everyone friendly and informative"
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Cynthia Duncan

January 30, 2026

5  out of  5
rating by Cynthia Duncan
"State Farm Scott Kibler’s office always goes the extra mile. For the last ten years they have truly been a great neighbor, always keeping me informed and updated making me feel like family!"
We responded:
"Thank you so much for the positive review! We really appreciate you. Scott Kibler"
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Diane Noble

January 13, 2026

5  out of  5
rating by Diane Noble
"Scott Kibler and State Farm have been wonderful to work with. I have used them for my auto insurance needs for a few years now and have nothing but praise. Whatever I have needed help with they have been right there to assist me. Carolyn the office manager is a real doll. Both her and Scott go out of their way to make sure that they take care of me and my insurance needs. They do an incredible,excellent job and are so pleasant while doing it. I came here from NC, and I am so grateful that I found the Scott Kibler State Farm Insurance group on Gull road in Kalamazoo,Michigan. Thank you Scott and Carolyn you are the best."
We responded:
"Diane, we really appreciate your business and wonderful feedback. It really makes our day when we feel like we make a difference. Carolyn is a great asset to the team and is always willing to help. Thank you for the 5-star review. Scott Kibler"
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Brad Reinholt

January 13, 2026

5  out of  5
rating by Brad Reinholt
"Scott educated us on what our plan covered, where we were under covered, where we could get savings, and at the end got us more protection for the same cost. Very helpful experience and Scott was there at every step."
We responded:
"Brad, thank you for the positive feedback. We really appreciate your business and trust in our agency. Scott Kibler"
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Joette Hofer

January 8, 2026

5  out of  5
rating by Joette Hofer
"Car insurance "This is an excellent agency“"
We responded:
"Thanks so much for the review! We really appreciate your business. Scott Kibler"
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Lairy Kroepel

January 8, 2026

5  out of  5
rating by Lairy Kroepel
"I popped into their office today to take care of some semi annual requirements by the state of Michigan concerning medical insurance on my auto policies. Carolyn, the receptionist/office manager took care of my needs in a very professional and friendly way."
We responded:
"Thank you for the 5-star review! We really appreciate your business. Carolyn is great asset to our team. Please let us know how we can serve you in the future. Scott Kibler"
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Christopher Akers

January 7, 2026

5  out of  5
rating by Christopher Akers
"I've been using Scott and his crew for almost 20yrs now. I have multiple vehicles, and life insurance through this office. They have taken care of any claims I've had with care for me and my family. I highly recommend them! I refused to change agents even after I moved far away because I genuinely trust them to take care of me. Thanks Scott and team for your years of commitment to my protection!"
We responded:
"Chris, thank you for the kind words. We really appreciate your loyalty for so many years and look forward to serving you as your chosen insurance agency. Scott Kibler"
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John Wobma

January 4, 2026

5  out of  5
rating by John Wobma
"This is an excellent agency all around!"
We responded:
"John, thank you for your 5-star review. We really appreciate your business and taking the time to provide your feedback. Scott Kibler"
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Debra Haycook

December 31, 2025

5  out of  5
rating by Debra Haycook
"Carolyn at Scott Kiblers-State Farm office is always so helpful and can answer all my questions!! This is a great insurance company!"
We responded:
"Thank you for the positive feedback. We really appreciate you taking the time to provide the information. Scott Kibler"
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Matt Brown

December 18, 2025

5  out of  5
rating by Matt Brown
"I have been with state farm for over ten years they treated respect there prices on insurance is reasonable, when I needed to do a claim they were right on it didnt wait the office people there treat you good and they do a great job getting all the discounts they can get for you"
We responded:
"Matt, thank you for your dedication to the Scott Kibler Agency and to State Farm. We really appreciate you! Also, than you for the 5-star review. Scott Kibler"
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Brittanie Brown

December 15, 2025

5  out of  5
rating by Brittanie Brown
"I have been with this location for over 10 years. They are absolutely fantastic! When my ex husband was in a terrible accident they took care of us and made a terrible experience a lot easier. If your looking for a good state farm agent, this is the one!"
We responded:
"Brittanie, thank you so much for taking out time to provide us with your feedback. We really appreciate it. We are thankful for your loyalty of our office and to State Farm. Scott Kibler"
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Matthew Simpson

December 11, 2025

5  out of  5
rating by Matthew Simpson
"Very professional and on point! Always willing to help"
We responded:
"Thanks, Matt! We really appreciate your business. The positive feedback is much appreciated. As always, we are here to assist you in your insurance decisions."
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Zizi T

December 9, 2025

5  out of  5
rating by Zizi T
"I appreciated the help from Scott and his focus on customer care. He helped me understand my policy and choose the best options."
We responded:
"It was my pleasure meeting with you and Natasha last night. I look forward to assisting you in the future. Thank you for the 5 star review. Scott Kibler"
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Colten Labrie

December 9, 2025

5  out of  5
rating by Colten Labrie
"Always very helpfully/friendly when you call, always make sure that you are satisfied before they hang up the call"
We responded:
"Colten, thank you for your positive feedback. It really helps our business to be the best that we can be. Scott"
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Carla Counterman

December 5, 2025

5  out of  5
rating by Carla Counterman
"I have been with State Farm for years and they are awesome, will not go anywhere else . Very reasonable and efficient. Recommend the switch."
We responded:
"Thank you so much for your 5 star review. We really appreciate it! Your trust in us in very much appreciated. Scott Kibler"
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Van Lynn

December 3, 2025

5  out of  5
rating by Van Lynn
"My experience at this company has been positive. They respond expeditiously and provide the answers I need. Thank You for your service."
We responded:
"Thank you so much for the positive feedback. We really appreciate it. Scott Kibler"
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Shawn Lombardi

December 3, 2025

5  out of  5
rating by Shawn Lombardi
"I get great service. Insurance on 2 vehicles. Great prices."
We responded:
"Thanks Shawn! We really appreciate your business. Scott"
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Joe G

December 2, 2025

5  out of  5
rating by Joe G
"Great place to be insured with. Nice people and fast service."
We responded:
"Thank you for your fantastic review, Joe! I’m delighted to hear that our team has consistently provided you with fast, helpful, and seamless assistance. Delivering prompt and efficient service without any issues is always our goal, and it's wonderful to know that we've met your expectations. Should you ever need anything in the future, feel free to reach out—we're here to help. Your support means a lot to us! - Scott"
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Heather Sticka

November 26, 2025

5  out of  5
rating by Heather Sticka
"Jeff is so helpful and answers all of my questions. He works quickly and efficiently but is patient as we work through options. We appreciate the hard work and we fell great knowing that we have such a good resource."
We responded:
"Thank you so much for taking the time to provide us such positive feedback. We really appreciate your kind words as it does help us in our business! Jeff is a great asset to our team. Scott Kibler"
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Tom D.

November 26, 2025

5  out of  5
rating by Tom D.
"My Account Manager, Jeff, is very insightful and got me signed up, answering all my questions. This is the place to go for insurance, from the front desk people all the way to Jeff; they can answer your questions and meet your needs."
We responded:
"Thank you very much for your positive feedback, Tom! Jeff and the rest of the team do a great job of taking care of our customers. Scott Kibler"
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bo vandyken

November 26, 2025

5  out of  5
rating by bo vandyken
"Jeff went over and beyond to get the info I needed to make the right choice on a life insurance policy."
We responded:
"Thank you, Bo! We really appreciate your 5 star review and your business here at the Kibler Agency. Your trust in us means a lot. Scott Kibler"
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M. Murphy

November 22, 2025

5  out of  5
rating by M. Murphy
"We had to switch agents do to our previous agent retiring. Scott did a great job walking thru my policies, reviewing each item in detail and answering my questions. We found areas of major under-coverage and for less additional cost than a pizza night for the fam a month I can now have confidence that we can weather any major misfortune. Thanks Scott and team!"
We responded:
"Murphy, thank you for your kind words. It was my pleasure and honor to talk with you. I look forward to working with you and your family along the way. Scott"
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Janet Woods

November 20, 2025

5  out of  5
rating by Janet Woods
"Scott Kibler and his staff are awesome to work with. They are easy to talk to and understand my needs. I would recommend them to anyone that needs advice on insurance or need insurance. State Farm prices are comparable to other insurance company. The best is your agent is there to always help you."
We responded:
"Thank you Janet! Your loyalty to our business does not go unnoticed. We really appreciate you. Scott"
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Amy Porter

November 20, 2025

5  out of  5
rating by Amy Porter
"I've been going to Scott Kibler's office on Gull Rd. for a few years now. I usually talk with either Jake or Carolyn. Both are very personable and professional. They get the job done quickly and accurately. And they give out free, really nice calendars around Christmas time! If you are looking for a good priced, accurate and prompt insurance company, go and see them! 😀"
We responded:
"Thank you so much Amy for the positive feedback! It has been our pleasure serving you and look forward to our future relationship with you! Thanks again, Scott Kibler"
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Maddie Bellinger

November 20, 2025

5  out of  5
rating by Maddie Bellinger
"I have gotten to work closely with Scott and his associates for a while now. I appreciate their willingness to help explain all the different programs they offer, along with what each of the prices on my bill mean. Overall, it's been a great experience."
We responded:
"Maddie, we really appreciate your business and kind positive feedback! Scott"